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Frequently Asked Questions

Do I need experience to apply?

No previous counselling experience is required for Level 2. This course is designed as an introduction and is open to anyone interested in personal development or exploring a career in counselling.

Can I study while working?

Yes. Many of our students work alongside their studies. We offer a variety of course formats — including weekday, evening, and blended weekend delivery — to provide flexibility.

What if I miss a class?

We require a minimum of 80% attendance to complete a course. If you need to miss a session, you must inform your tutor and catch up on the learning materials.

How much do the courses cost?

Course fees are listed on each course page. A deposit is required to secure your place. Please also review the handbook for full details on payment terms, refunds, and withdrawal policies.

Are there additional costs?

Yes. In addition to course fees, students should budget for:

  • Personal counselling (required for Level 4)

  • Clinical supervision (Level 4)

  • BACP student membership

  • Professional insurance (for practitioner training at Level 4)

What qualification will I receive?

  • Level 2: CPCAB Certificate in Counselling Skills

  • Level 3: CPCAB Certificate in Counselling Studies

  • Level 4: SEG Diploma in Therapeutic Counselling (Integrative Approach)

Are the courses accredited?

Yes. Our programmes are accredited by CPCAB and SEG, with pathways leading toward BACP membership and professional counselling practice.

Who teaches the courses?

Our team of qualified counsellors and supervisors are all BACP members, with diverse experience in counselling, education, and professional practice. You can read more on our [Our Team] page.

Where are the courses held?

Courses are delivered in Cambridge training centres, with a blend of in-person and online sessions depending on the programme.

What happens after I complete a course?

  • After Level 2, you may progress to Level 3.

  • After Level 3, you may apply for Level 4 professional training.

  • After Level 4, you can begin counselling practice in supervised placements and work toward BACP membership.